A word from the Dealer Principal
Hello and welcome to our first online newsletter.
Like me, you are probably wondering where on earth did 2016 disappear to? It’s very much been a year of living busily.
The new car market will finish as an all-time record in Australia, with NSW the best performing state. We are certainly living in good times. Here at Bill Buckle Auto Group we have achieved growth rates well in excess of the state average. I thank you all for choosing Bill Buckle and a special thank you goes out to our loyal repeat customers. I was extremely pleased to see the major contributor to our continued growth has been the ever increasing numbers of repeat and referral business achieved.
A critical area that I am positive about is the fantastic service levels all our 174 staff provide, day in day out. During the year we’ve had a number of staff reach key milestones with 10, 15 and 20 years of service (we look forward to featuring them in upcoming newsletters). We also said farewell to Craig Baldwin, our longest service employee of 31 years. Craig and his wife Bridgette have headed up the coast for some well-deserved relaxation.
Our community involvement continued throughout the year with the ‘National Tree Day – Planet Ark Schools Program’ and our support of Surf Lifesaving Northern Beaches, Freshwater Surf Lifesaving Club and Newport Kinghorn Academy, Sunnyfield and various other smaller associations and charities.
DA approval was received in November for a major upgrade to our ageing Harbord Road service facility. This exciting project will provide enhanced levels of comfort and service to our Brookvale service guests.
Finally, I want to thank all staff for their hard work and dedication throughout 2016. Also to their spouses and partners for their ongoing support. To our valued customers and friends, I wish you all a safe and relaxing time across the Christmas period in whatever you have planned. We look forward to serving you to the highest standards in 2017.
Happy and safe driving